[Resolved] Pepperfry — selling poor quality product/ not taking returns
A
atgraj
from Bengaluru, Karnataka
Address:
560076
Website:
www.pepperfry.com
I have purchased an iron bed from peperfry.com for rs 5820 on 28th october 2017. Order no. Is[protected]. For assembly, no carpenter came for 4 days (As they say they get it assembled within 48 hours of delivery). The bed is of very poor quality. Its headrest and footrest are bending just with a touch. Plastic hooks between nuts are already broken. When i complaint about this on customer care, they say it is as per standard and they refuse to take return. I don't know why they are selling such a fake and cheap quality product online and faking their customers.
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Dec 17, 2017
Complaint marked as Resolved
Pepperfry customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2017
Pepperfry Customer Care's response We have scheduled a return request for this order. Once picked up, we shall initiate the refund.
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