[Resolved] Pepperfry — Send Product Second hand & Not Replace or Refund Strictly from Pepperfry | |||||
Send Product Second hand & Not Replace or Refund Strictly from Pepperfry i order Chair From Pepperfry on 1 Jan 2017 & Company Deliver at 24 Jan 2017, But after Received Chair They Are send Old Use & Defective Chair With New Plastic Wrapper . Then i Return Request Send.But company Say it is not possible to exchange or refund. You Have to accept This Chair Without Any confirmation. After That Call to Customer Care & No Support from There.i Also Request Two More Time & Worst Experience Still Continues. No Email & No Message & No Call Back. First There is No COD Option & Second 23 Day Take For Courier, Third No Refund and No Replacement & No Support My Order No:[protected] Was this information helpful? | |||||
Mar 15, 2017 Complaint marked as Resolved Pepperfry customer support has been notified about the posted complaint. Verified Support Feb 11, 2017 Pepperfry Customer Care's response Hi, Apologies for the inconvenience we will revert to you on this shortly and assist you further.
Verified Support Feb 12, 2017 Pepperfry Customer Care's response Hi, As discussed please refer to registered email id for case closure details.
| |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
1617
Pending
73
Resolved
825
View all 1617 Pepperfry reviews & complaints
+91 22 6157 6157
Office No 301, Kohinoor Complex, Kurla West, Mumbai, Maharashtra, India - 400070
View all Pepperfry contact information
I want to cancel my order[protected] since I don't find its quality very promising. I want to order some other furniture instead. Kindly help me with this ASAP.