[Resolved]  Pepperfry — Super late delivery, horrible customer service

Address:	400078
Website:	pepperfry.com

Had ordered a couple of drawers from pepper fry on the basis of feedback from one of my colleague. First upheaval which would be required would be of the tracking system. If the company isnt confident of delivering a product in 2 weeks time, the tracking system should not reflect the same. The ordered product a delivery time of a good 2 weeks after which there was no notification from the company's side on the whereabouts of the product. The customer service seems to be equipped only with looking at the tracking system and updating customers. Phone calls are never answered in the first go and the staff is rude with no convincing solutions. I had to follow up with the company and not vice versa for my products. All in all, except for the carpenter work, ordering from pepper fry has left a real bad taste in my mouth and this is the last one ever from an online furniture store. My orders were delivered with a delay of almost 10 days and that too, i believe, because i pushed them to by daily calls, and getting in touch with them over chats