[Resolved] Pepperfry — torrie king size bed broken with in 5 months o[censored]se | |||
I have ordered torrie king size bed in feb'20. Which we are using since march 6th. Today 2nd august the bed support has broken from joint. It is under warranty so need to fix it immediately as it's our bedroom and i have a toddler. I have written to the customer care as today is sunday but need this acknowledged and fix asap. When the carpenter came to install it they were in rush and have done the installation improper way which is why the bed joint got broken also the material quality was very poor but we adjusted as we started using after 14-15 days of installation. Online shopping does not mean to get this poor quality product this should be checked by pepperfry before allowing the seller. Was this information helpful? | |||
Aug 12, 2021 Complaint marked as Resolved Pepperfry customer support has been notified about the posted complaint. Verified Support Aug 08, 2020 Pepperfry Customer Care's response Dear Customer, If you have any unresolved concerns, please share your order details and we’ll check and get back to you soon.
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