Pepperfry — unable to cancel order through online/call

Address:Bangalore, Karnataka, 560072
Website:www.pepperfry.com

I have ordered a sofa chair from pepperfry online shopping order no[protected]days ago. Now i want to cancel this order due to dislike about the product i have ordered. But there is no cancel option in website. Or thier customer support team is canceling the order. What do i have to do now i want this order to be canceled. The customer service representative is too harsh on me on canceling the order
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I have purchased home town furniture order id[protected]after few days I wanted to cancel due to personal reason as product was not dispatched. They say we don't have Cancellation policy .. once u paid to No cancellation NO refund..means u stuck..

Pepperfry Customer Care's response, Oct 4, 2017
Verified Support
Hi Vivek,

Basis on today's discussion, we are closing this case from our end.

Regards,
Team Pepperfry.

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