[Resolved]  Pepperfry — vento venus study table in walnut colour by hometown

Address:#19, Sree Vinayaka Nilaya, 1st Floor,2nd Home, Maruthi Nagar, Kaikondrahalli, Banglore, Bangalore, Karnataka, 560035

Hi,

I have placed an order of
Item name
Vento venus study table in walnut colour by hometown
Order id[protected]
Sku fn1654802-s-pm25358
From pepperfry.com mobile application on 7th sep 2019. But the delivery date is shown as 15th oct 2019 i. E. More than a month of a time. I want to cancel this perticular order and want to purchase the same directly from hometown outlet.
When i contacted pepperfry.com customer care they refused to cancel the order. Its not even 24 hrs from the time i placed the order and the delivery date is more than a month. Within this one month there can be drastic change in price of same product. I dont want to wait for a month hence want to cancel the order and want my refund amount.
Pepperfry.com cannot force anybody to purchase something when they are not interested, there should be a option to cancel the order at any perticular time before the delivery of the order. Even they are saying that i cant return the order once delivered. Its totally unfair.
Please resolve this issue and help me to get my refund.
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Oct 25, 2019
Complaint marked as Resolved 
Pepperfry customer support has been notified about the posted complaint.
Sep 08, 2019
Updated by Naveennp
Please communicate this to pepperfry .com people.
Verified Support
Sep 21, 2019
Pepperfry Customer Care's response
Dear Customer,

We are working with our merchant to expedite the delivery. Please refer to the email sent for complete details.

Regards,
Team pepperfry
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