[Resolved] Pepperfry — vento venus study table in walnut colour by hometown | |||
Hi, I have placed an order of Item name Vento venus study table in walnut colour by hometown Order id[protected] Sku fn1654802-s-pm25358 From pepperfry.com mobile application on 7th sep 2019. But the delivery date is shown as 15th oct 2019 i. E. More than a month of a time. I want to cancel this perticular order and want to purchase the same directly from hometown outlet. When i contacted pepperfry.com customer care they refused to cancel the order. Its not even 24 hrs from the time i placed the order and the delivery date is more than a month. Within this one month there can be drastic change in price of same product. I dont want to wait for a month hence want to cancel the order and want my refund amount. Pepperfry.com cannot force anybody to purchase something when they are not interested, there should be a option to cancel the order at any perticular time before the delivery of the order. Even they are saying that i cant return the order once delivered. Its totally unfair. Please resolve this issue and help me to get my refund. Was this information helpful? | |||
Oct 25, 2019 Complaint marked as Resolved Pepperfry customer support has been notified about the posted complaint. Verified Support Sep 21, 2019 Pepperfry Customer Care's response Dear Customer, We are working with our merchant to expedite the delivery. Please refer to the email sent for complete details. Regards, Team pepperfry | |||
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