Peps India — peps restonic

Address:560078
Website:www,pepsindia.com

Peps bed bought was altered to fit my cot size from peps company guys. After alteration by taking the cot size, bed is not fitting properly.

Raised a complaint with customer care and they say the alteration is within the required precision, but tells its not the mistake of peps.

Finally they said, that if we are ready to pay rs.2500, they will get it done properly. This actually shows the mistake on their hand.

If the size taken by them is within precision then they would not have told that if i pay then can get it corrected
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Hi,

i brought PEPS mattress in Nov 2016 and now it went of shape and if you sleep on the mattress, you will get feeling as if you were sleeping on hamak. PEPS india team is not responding properly even after providing 10 years of warranty and wants me to pay money for service. they are saying all spring mattress would be like this deal with it and there is not problem with the mattress. i am planning to file a case against them. i would suggest all PEPS customers who suffered should combined together and file a case. if you are interested please mail me at mraju.[protected]@gmail.com.

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    Bangalore
    India
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