Claimed

PepsiCo India Complaints & Reviews

2.9
Last updated Sep 17, 2023
Complaints 938
Resolved
511
Unresolved
427
Quick Links
Statistics
Share
Contacts

File a complaint to PepsiCo India

Having problems with PepsiCo India?

File a complaint and get it resolved by PepsiCo India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PepsiCo India
Customer Service Contacts

PepsiCo India Phone Numbers

Toll free
1800 224 020
826
263
Phone
+91 12 4288 0699
513
184
+91 12 4499 8400
153
58
+91 12 4235 5880
125
79

PepsiCo India Website

PepsiCo India Head Office Address

3B, DLF Corporate Park, ‘S’ Block, Qutab Enclave, Phase-III
Gurgaon
Gurgaon District
Haryana
India
122002

PepsiCo India reviews & complaints page 4

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Nayan1307
from Kanpur, Uttar Pradesh
Aug 24, 2022
Aug 30, 2022
This thread was updated on Aug 30, 2022
Report
Copy

This is not a product quality complain... But a complain regarding lack of availability of the product. Cheetos masala balls are really had to find in india especially in Kanpur UP . Also no one was aware if the company was going to stop producing that product. So as a request i want you to please check the availability of this delicious snack.

Thank you.
PepsiCo India customer support has been notified about the posted complaint.
No ans received from pepsico
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    naman121
    from Muzaffarnagar, Uttar Pradesh
    Aug 21, 2022
    Aug 23, 2022
    This thread was updated on Aug 23, 2022
    Report
    Copy

    How company can print upcoming date as MFG DATE
    +2 photos
    PepsiCo India customer support has been notified about the posted complaint.
    Hi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      nefarious 7
      Aug 21, 2022
      Aug 22, 2022
      This thread was updated on Aug 22, 2022
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
      Report
      Copy
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      PepsiCo freeze not working since two months

      Address:Raj fast food dayapar lakhpat taluka pin no 370630

      I have been using PepsiCo freeze for decade now but this one is worst experience yet. I moved to gujrat and bought this freeze for my restaurant. Two months back freeze stopped working all of a sudden. I am trying to contact service centre and all the seniors they are not replying nor taking calls. They are trying to avoid contact and work on it.
      Senior incharge: Harichandra singh jadeja
      Mob no [protected]

      My...
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy
      P
      Preeti Rathi
      from Gurgaon, Haryana
      Aug 7, 2022
      Report
      Copy

      Greetings!

      I stay in Sector 21C Faridabad... I am a home consumer of 20L Aquafina water jars and have been facing supply issues for the past 5-6 weeks...

      I have tried reaching out to Area Head, he assured me the problem has been resolved however that is not the case... According to the dealer, the company has misinformed me and the supply issues still exist... Since then I have been trying to reach Mr. Rakesh, however he is not taking my calls...

      Can someone please HELP me??

      Thank you!!
      PepsiCo India customer support has been notified about the posted complaint.
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Anannya Mandal
        Aug 6, 2022
        Aug 9, 2022
        This thread was updated on Aug 9, 2022
        Report
        Copy

        Hello, I am Anannya Mandal from West Bengal. I recently bought a pack of lays. B.NO: N[protected]/07/22 14/10/22 It was actually filled only with air and no chips inside. I was very disappointed as I was left with no choice to buy anything else. There are already too many forwards being sent about how your company fills the packet of lays chips with just air and no chips, but now you have made it a reality. Where do you ask me to put faith in your product now when the little that was left is taken away? This time you have crossed the point of tolerance. I would like to lodge a complaint under the Food and Drink- Consumer Court Forum ...
        PepsiCo India customer support has been notified about the posted complaint.
        Hi Anannya Mandal, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Anuj grg
          from Bathinda, Punjab
          Aug 5, 2022
          Report
          Copy

          Address:3B, DLF Corporate Park, S-Blk Qutab Enclave Phase III Gurgaon

          From the past 2-3 months kurkure taste different like tedha medha which is not matching with its traditional taste. Please recover it's old taste as fast as possible. I have stopped consuming it due to changed taste. So it's request to recover it's taste or the market of masala munch will be collapsed
          PepsiCo India customer support has been notified about the posted complaint.
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Rahulhussain
            from Alwar, Rajasthan
            Aug 2, 2022
            Report
            Copy

            Address:Village Hameeraka tahsil tijara district alwar rajasthan 301411

            My name is Rahul Hussain from Village Hameeraka tahsil tijara district alwar rajasthan 301411. I purchased mirinda from local shop. When i checked there is to much impurities inside bottle. I keep the bottle and still not open. So please solve this problem and give me compensation as a consumer. Otherwise i will register case in court.
            PepsiCo India customer support has been notified about the posted complaint.
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Abhirami Babu
              Aug 1, 2022
              Aug 2, 2022
              This thread was updated on Aug 2, 2022
              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
              Report
              Copy
              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              I was drinking a product batch no: 8N AI3225127E22, 27/05/22, 04:18
              when I noticed something black and worm like and it isn't from the packaging. The taste of the product itself was a bit rancid and unusual and I checked the expiry date was 22/11/22. I spit out my drink outside and wasn't able to click a picture.
              I looked up similar complaints about the same thing and found a bunch of them as well. This is a health concern and the packaging uses non reusable plastic and no paper straws as well.
              I'm a regular consumer of the above said product and have come across the same above stated complaint TWICE.
              I won't be ever consuming another PepsiCo drink anymore.
              Sep 2, 2022
              Complaint marked as Resolved 
              PepsiCo India customer support has been notified about the posted complaint.
              Verified Support
              Aug 02, 2022
              PepsiCo India Customer Care's response
              Hi Abhirami Babu, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
              Helpful
              Be the first one to find this review helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                J
                Jivanshu Mittal
                from Mathura, Uttar Pradesh
                Jul 20, 2022
                Jul 20, 2022
                This thread was updated on Jul 20, 2022
                Report
                Copy

                Burnt chips are found in ₹20 packet
                PepsiCo India customer support has been notified about the posted complaint.
                Hi Jivanshu Mittal, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                Helpful
                1 other people found this review helpful
                1 found this helpful
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  Address:Bathinda Bus Depot

                  Dear Sir,

                  I am daily passenger from Malout to bathinda and return at malout. I am working operation manager in HDFC Bank Ltd at Bathinda.

                  I want to register complaint against driver and conductor both of PRTC Bus timming starting at 7:32 PM from Bathinda to Malout.

                  And bus starting from Bathinda bus stand without conductor and conductor will come in bus at Ganesha basti after Hanuman chowk Bathinda...
                  +1 photos
                  Helpful
                  Be the first one to find this review helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy
                  S
                  sayeedsiddiqui
                  from Hyderabad, Telangana
                  Jul 14, 2022
                  Report
                  Copy

                  Address:Delhi

                  Recieved mail, need to know authenticity of it
                  +4 photos
                  PepsiCo India customer support has been notified about the posted complaint.
                  Helpful
                  Be the first one to find this review helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    RJ Jalgar
                    Jul 14, 2022
                    Report
                    Copy

                    Address:Rmesh s/o siddanna jalagar nalwar. M-7975069165. tq. Chittapur.dist. Kalaburgi.585218

                    Sir I am Ramesh this fridge is not cooling my toe is very problem customer is product not given replacement please problem solve

                    Thank you
                    PepsiCo India customer support has been notified about the posted complaint.
                    Helpful
                    Be the first one to find this review helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sunny415
                      from Dhanpuri, Madhya Pradesh
                      Jul 10, 2022
                      Report
                      Copy

                      Address:Dhanpuri district Shahdol pincode 484114

                      Hello,
                      I have purchased Uncle chips from Mart Dhanpuri district- shahdol yesterday.
                      As I have opened the packet just before sometime I have got a long hair inside the packet, if I had eaten before seen the hair it could get inside my stomach and really affect to my health.
                      I am very disappointed with your quality and service. It is very shameful.
                      I am going to file a complaint against you if your concern person will not get in touch ASAP..
                      PepsiCo India customer support has been notified about the posted complaint.
                      Helpful
                      Be the first one to find this review helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Pankajnarang
                        from Balod, Chhattisgarh
                        Jul 7, 2022
                        Jul 12, 2022
                        This thread was updated on Jul 12, 2022
                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                        Report
                        Copy
                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                        Return of 2.25l bottle of pepsi

                        Address:Balod ,chhattisgarh

                        The pepsi bottle of 2.25 l is seal pack, but it leak from the cap side, so kindly replace it or refund the money .
                        Thank you...
                        +1 photos
                        Helpful
                        Be the first one to find this review helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy
                        S
                        SwarnaliXd
                        from Kolkata, West Bengal
                        Jun 21, 2022
                        Jul 3, 2022
                        This thread was updated on Jul 3, 2022
                        Report
                        Copy

                        Address:13/A picnic garden 3rd lane Kolkata -700039

                        There is no availability of Cheetos masala balls in Picnic garden, Kolkata and other nearby places. Moreover, it is hardly available online as well. Please look after this issue and bring back Cheetos .
                        PepsiCo India customer support has been notified about the posted complaint.
                        Hi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                        Hi, Even I have been facing the same issue, really trying to find this pack, but cannot find it anywhere at all since a long time. Would really appreciate if Pepsico can help. Thanks
                        Helpful
                        Be the first one to find this review helpful
                        Found this helpful?
                        2 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Ruby.....
                          Jun 17, 2022
                          Aug 2, 2022
                          This thread was updated on Aug 2, 2022
                          Report
                          Copy

                          Address:Mysore

                          Hi Team,

                          We got cheated by customer executive who said us that the product can be ordered in bulk and we receive good margin and discount, since we were concerned about expiry, he said he will replace it, Also shop was opened on March 2021, they sent us Jan and Feb products. Now it's expired and he lies now saying they never said that they would take an expired item. We are totally disappointed with this since we have a huge loss.
                          PepsiCo India customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 22, 2022
                          PepsiCo India Customer Care's response
                          Hi Ruby, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                          Jun 30, 2022
                          Updated by Ruby.....
                          Sales executive came and said they will take the product and asked us to give fresh order. We ordered return plus new order altogether approx 5 to 6k. But they bought some 8k product to shop and started argument. Even then we agreed to take 2 box of items provided they take back expired product. They were cheating us all thru saying they will collect return item later and its guarantee from their side. We couldn't trust their words since from beginning they are cheating. Finally he gave number and said to call by 12. From 12 to 3 I kept calling, no response from executive. Please be aware of these companies. They cheat you. Better go for Bingo and other products.
                          Jul 11, 2022
                          Updated by Ruby.....
                          Please don't ever take this product for your shops, you will be cheated by them.
                          Aug 02, 2022
                          Updated by Ruby.....
                          Pepsico is utter worst company. They are least bothered about customers
                          Aug 02, 2022
                          Updated by Ruby.....
                          Person named Arun an executive is cheating with false commitments, be aware of it guys.
                          Helpful
                          Be the first one to find this review helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Abdul Majeed Bhat
                            Jun 14, 2022
                            Jun 15, 2022
                            This thread was updated on Jun 15, 2022
                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                            Report
                            Copy
                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                            Address:India

                            The Pepsi Dealer for sonawari does not seem to be interested to boost the products of Pepsi India. He did not agree to supply the required Pepsi items less than 20 thousand at a time when the season is at its peak nowadays. While delivering the fridge against the cash payment he had no problem but to continue the supplies he is reluctant. The distributor from any nearest destination may plz.be asked to make supplies to me otherwise I've no other alternative other than to approach some other reputed company so as to subdue the difficulties being faced by me
                            Jul 16, 2022
                            Complaint marked as Resolved 
                            PepsiCo India customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 15, 2022
                            PepsiCo India Customer Care's response
                            Hi Abdul Majeed Bhat, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                            Hi Abdul Majeed Bhat, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                            Helpful
                            Be the first one to find this review helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Minaxi Chetia
                              from Mumbai, Maharashtra
                              May 30, 2022
                              Jul 14, 2022
                              This thread was updated on Jul 14, 2022
                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                              Report
                              Copy
                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                              Address:Jogeshwari east mumbai

                              My shop is based in jogeshwari east and they are forcing me to sale expired mirinda to the end customer and I asked for replacement and they are denying.i am reachable on [protected].
                              Regards
                              Minakshi chetia
                              Jul 2, 2022
                              Complaint marked as Resolved 
                              PepsiCo India customer support has been notified about the posted complaint.
                              Verified Support
                              May 31, 2022
                              PepsiCo India Customer Care's response
                              Hi, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.
                              I am from Mumbai jogeshwari east and pepsi delivery boy name is Vijay +91-[protected] and SE name who is forcing me to sale expired product is Shailesh Gaiwai +[protected] work as a CE.
                              KINDLY TAKE A STRICT ACTION AGAINST THEM AND HELP ME TO REPLACE MY PRODUCT FROM PEPSI.i am reachable on 91-[protected].

                              Thanks
                              I am sir Ramesh s/o siddanna JALAGAR NALWAR chittapur kalaburgi Karnataka -585218
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              2 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Miss Deadpool
                                May 19, 2022
                                Report
                                Copy

                                Address:Singod khurd, chomu Jaipur Rajasthan

                                I get fake product from a shopkeeper
                                PepsiCo India customer support has been notified about the posted complaint.
                                Helpful
                                Be the first one to find this review helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  saket9669
                                  from Dhanbad, Jharkhand
                                  May 17, 2022
                                  May 17, 2022
                                  This thread was updated on May 17, 2022
                                  Resolved
                                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                                  Report
                                  Copy
                                  Resolved
                                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                  Address:Ism , Dhanbad

                                  This is to inform you that I am a restaurant owner from ISM, Dhanbad, Jharkhand, IND, Pin - 826004.
                                  My firm is facing trouble and hassled due to irregular service and irresponsive behaviour from our local dealers . Even after so many queries and informations for the required products, no one is there to look after the company services .
                                  Even I've complained to concerned company employees about this but they are also ignoring my queries.
                                  This is very sorrowful act by the company and its dealers . Please do review.

                                  Saket Srivastava
                                  Rasoi Restaurant
                                  Ism, Dhanbad
                                  Contact : +[protected]
                                  Jun 17, 2022
                                  Complaint marked as Resolved 
                                  PepsiCo India customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 17, 2022
                                  PepsiCo India Customer Care's response
                                  Hi, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.
                                  Helpful
                                  Be the first one to find this review helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit