[Resolved]  Pepsico India — Buy Mountain Dew and get Dead Carpenter Ants as garnish in the bottle

Hi All,

I recently ordered Mountain dew in a small restaurant. The guy came with a bottle of dew and opened it for me. Since I was having my dinner I didn't check the bottle (normally people directly take a sip) and took a big sip as I was really thirsty. To my surprise it tasted bland like sweet water. There's wasn't any fizz at all. I wondered and looked at the bottle. I could see something moving in the bottle. I shaked it well and stood up from my chair realizing what's inside the bottle. There were dead Carpenter Ants inside the bottle floating in the drink. This is a horrible experience. There were around 8-10 Carpenter ants in the bottle. I am going to lodge a legal action against PepsiCo for their negligence on these things. This is pathetic and life threatening stuff.
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Jun 7, 2022
Complaint marked as Resolved 
PepsiCo India customer support has been notified about the posted complaint.
Verified Support
Apr 13, 2022
PepsiCo India Customer Care's response
Hi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
Verified Support
May 04, 2022
PepsiCo India Customer Care's response
Hi, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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