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Projekt Perfumery India Complaints & Reviews

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Last updated Feb 24, 2024
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Shyamal Cross Road
Ahmedabad
Ahmedabad District
Gujarat
India
380051

Projekt Perfumery India reviews & complaints(327)

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A
Aslam Riz
Feb 24, 2024
Feb 24, 2024
This thread was updated on Feb 24, 2024
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Full payment done but no product delivered

I PAID Rs 15500 towards ORDER#PPD-SX[protected]XX DATED 26DEC2023 but till date the seller has not delivered item nor responded to 24 email reminder

I want full refund and feel cheated by seller,...
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P
Praveen Malik Bahadurgarh
from BAHADURGARH, Haryana
Jan 24, 2024
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Product not received till now order 1 month back

Address:Bungalow No 27,Tejdhara Bungalows,Ahmedabad-380015

Have order one perfume on 25th Dec 2023 and it's been 1 month now and haven't received the product. Have dropped many messages and many mails but no one responding back.
my order #PPI-SX[protected]XX.

Please help in getting the product or refund . I am reachable on +91-[protected]...
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I have placed an order PPI-SX[protected]XX on December 30th and paid online. However, its not fulfilled yet. Its been 3 weeks and despite multiple attempts to contact customer care, I didnt receive any response back from them....
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C
Chelcia
Jan 8, 2024
Jan 8, 2024
This thread was updated on Jan 8, 2024
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No response

Address:Shyamal Cross Road, Ahmedabad district, Gujarat, 380051

I placed an order through perfumery.co.in on[protected]. I paid full amount as it said once paid it will send the perfume through bluedart. Once payment was completed I did not receive any kind of details or message regarding the order. On the website it gave me the ref number which is #PPI-SX[protected]XX. I also mailed them for cancellation and refund. No response for the mails. All the contact numbers are unavailable. These issues need...
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Address:Ahmedabad

I had ordered and prepaid payment done on 27/11/23, but still no response and product not delivered. And even they are not replying any email....
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F
faby_inz
Dec 11, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not received and no response

Address:Projekt Perfumery India, Shyamal Cross Road,Ahmedabad District, Gujarat 380051

I had placed an order (PPI-SX[protected]XX) with you on 27Nov2023 for 5 perfumes (Retail Packs) but I have only received 1 perfume so far (Crystal Noir By Versace EDP).

Undelivered remaining perfumes detailed below:
Banana Republic M EDP (Retail Pack)
Banana Republic Cordovan M EDP (Retail Pack)
Versace Pour Femme Dylan Purple (Retail Pack) x 2

I have tried contacting you through your...
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I ordered a Lattafah Khamrah EDP from their website and completed the payment. I received a WhatsApp message confirming the order, and the website states that the order is placed, with an update expected soon. It has been a week, and there have been no updates. I checked the website for contact information and found only an email address, so I submitted my complaint there. Additionally, there’s a WhatsApp number for communication, and I...
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Address:Bunglow no 27, Tejdhara Bunglows, Prahlad Nagar, Ahmedabad 380009

These guys are a big time fraudsters,,,, they send fake perfumes and give fake commitments... I had placed my order for 3 perfumes from the house of initio viz oud for greatness, side effect & atomic rose and paid upfront 27, 000 rs using my credit card. Out of the package i only received two perfumes and two my surprise as i unboxed it, it was no near to how the original perfume smells and the packaging was also slightly different so...
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V
Vishal Ghosalkar
Dec 1, 2023
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Delivery of fake perfumes and upon return no Refund of

Address:Bunglow No 27 , Tejdhara Bunglows , Prahlad Nagar , Ahmedabad 380009

Hi

I had placed an order for 3 perfumes viz Initio oud for Greatness, Initio Sideeffect and Initio Atomic rose. Worth InR 27, 000
I was only delivered two products out of these 3 and both of them were counterfeit replica products so I asked Ashish Jha to place a return request and also mentioned not to ship oud for greatness as I was sure it will be fake as well. He scheduled the return and it’s been more than two...
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L
LOHABABU
Nov 25, 2023
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no refund on money debited but transaction failed

I paid through PayU. Money debited and successfully transferred to Perfumery.co.in.

When i check with Mohit in email he is asking me to order COD.

No response dor the Money Debited in regards to my Refunds.

No response to multiple emails....
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T
Thanujabalaji
from Chennai, Tamil Nadu
Nov 24, 2023
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Burberry weekend perfumes ordered on Oct 13th, 2023

Address:Projekt Perfumery India Studio - Bunglow No. 27 Tejdhara Bunglows Express Airport Stores - Ahmedabad Domestic Departures Guwahati Airport Arrivals
Website:perfumery.co.in

I ordered two burberry weekend perfumes on Oct 13, 2023 against order number -PPI-SX[protected]XX; They gave a dummy blue dart way bill number the very next day. However, when I called Blue dart, they told that they didnt receive any product to be shipped. Having waited for 45 days and sent 3 reminders with no response, I am now concerned if i will get this order delivered. Request immediate action to receive my product or atleast refund...
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N
nikhilbhasin
from Noida, Uttar Pradesh
Nov 23, 2023
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Product not shipped

Address:Bunglow No. 27 Tejdhara Bunglows, Ahemdabad. Ph : 9316734983

Order no ORDER #PPI-SX[protected]XX was placed on 15/Oct. Since then the product which was in stock hasn't been shipped till now & the customer care has stopped responding to emails & whatsapp messages....
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D
dsp223
Nov 19, 2023
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Item broken and not received

Ordered 5 nos perfumes
Order Id: PPD-SX[protected]XX
Didnt received 1 perfume: ZARA SEOUL EDT FOR MEN 100ML(100ML) BY ZARA-100ML-EAU DE PARFUM FOR #MEN × 1 #UNBXED - 100ML

And 1 reveived item is broken: Carolina Herrera Good Girl Glorious Gold 80ml Eau De Parfum for Women × 1 #RETAIL PACK

Please help....
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Hello
Darshil here
Have ordered intotal of 5 items from their website under order ID: PPD-SX[protected]XX

Have not received 1 items of the ordered 5 items
- ZARA SEOUL EDT FOR MEN 100ML(100ML) BY ZARA-100ML-EAU DE PARFUM FOR #MEN × 1 #UNBXED - 100ML

Also 1 of the items ordered is broken from the spraying part

Carolina Herrera Good Girl Glorious Gold 80ml Eau De Parfum...
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U
Utkaarsh
from Jaipur, Rajasthan
Nov 7, 2023
Nov 21, 2023
This thread was updated on Nov 21, 2023
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Refund not initiated

I purchased Dunhill perfume from them online
Due to non delivery and delay in delivery and non responsiveness I asked for refund.
They told they issue refund but they did not do neither replied on chat or mail and on phone very poor response from their Ahmedabad physical showroom

My order
order #PPI-SX[protected]XX...
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G
Gaurav2058
from Darbhanga, Bihar
Nov 7, 2023
Dec 18, 2023
This thread was updated on Dec 18, 2023
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Amount not refunded

Address:Gujarat

Order was placed around a month back vide Order ID PPI-SX[protected]XX.

There have been no update regarding the delivery . Upon constantly following up with them they replied after a month that the product is not in stock.

I request them to cancel it & refund the amount of 2200 rs. Since then they are neither refunding the amount nor replying to any emails and msgs.

Help me get my amount refunded...
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M
mnrganesh
Nov 4, 2023
Nov 20, 2023
This thread was updated on Nov 20, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not initiated as committed

My Order ID - PPX-SX[protected]XX dt. 23.10.2023

In Perfumery site, I ordered for following items:
(a) BDK by Project Alternative 100ml EDP
(b) XANDRIA-3 by Project Alternative 100ml EDP

In their site, it was mentioned the ordered items are "in stock, ready to ship" and I ordered to gift the same to my brother for diwali-2023.

After my order, I was received a mail that my ordered...
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M
mnrganesh
Nov 3, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not received

My Order ID - PPX-SX[protected]XX dt. 23.10.2023

In Perfumery site, I ordered for following items:
(a) BDK by Project Alternative 100ml EDP
(b) XANDRIA-3 by Project Alternative 100ml EDP

In their site, it was mentioned the ordered items are "in stock, ready to ship" and I ordered to gift the same to my brother for diwali-2023.

After my order, I was received a mail that my ordered...
+1 photos
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S
sandy bomz
Nov 2, 2023
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Frauds

Their service has gone worst. My order #ppi-sx[protected]xx still haven't arrived yet which was placed on 01/10/23. I tried to contact them in every possible way, every single day but nobody is there to respond....
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Address:Ahmedabad

I have paid Rs 2600/ for Alexa OG perfume on 24/09/2023 and order has been confirmed by project perfumery Co with order No .PPI-SX[protected]XX. But till now I have not yet received any parcel. I also send msg via Instagram but all in vain....
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