Projekt Perfumery India — bought products but not received the product

Website:perfumery.co.in

I bought tere d hermes 200ml from their facebook sale on 27th august, 2018 and till today i haven't received the product nor get any refund after endless conversations via fb messenger, email, and non-responded phone calls. The owner keeps on saying i will resolve the issue asap but that is it.

Secondly, i bought another product from killeroud.com on 21st september for killeroud 30ml by paris corner and money was deducted but i never received any email confirmation. When i complaint to via chat support and email, i didnt get any reply. On top of this, the killeroud.com site is down ever since and i don't have anyway to prove my order except for my transaction id, as i can't access my order history, nor any email confirmation for the order was received.

I've been having a very frustrating experience and if at least they pick up the phone and tell us the status of the issues i am facing, maybe i will be able to understand what was going on. This is totally unacceptable and my first ever bad experience in purchasing any perfume online. Can you please resolve this issue as soon as possible.

I want a refund for both of my purchase. First purchase made on facebook sale transaction id was[protected]. Second purchase made on killeroud.com has the transaction id as[protected].
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########### BUYERS BEWARE ###############

This fake guy Mohit is cheating customers with his fake perfumes and website. He should be put in JAIL. I'm making a case against him and will soon serve him a legal notice.

He's only selling the original perfumes from his store and to other perfume retailers. But online, he's selling one batch of perfumes in diluted form and other batches mixed with artificial oils or ITTAR. This can lead to very bad health effects on skin and lungs!
Last but not the least, he will always ship your order without some item or the other. Then he keeps ignoring your calls and whatsapp msgs for months until you give up calling altogether!

MC, I will get you arrested soon. BKL Mohit, it's time we close your shady operations.

########### BUYERS BEWARE ###############

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    +91 84 8889 9048
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    Shyamal Cross Road, Ahmedabad, Gujarat, India - 380051
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