[Resolved]  Projekt Perfumery India — non-delivery of paid for product

Address:560102
Website:perfumery.co.in

I ordered perfumes twice from the site;

1st transaction on 01-apr-2018 order #[protected]
What i ordered: "2017 youtube discover pack - the 2017 new arrivals along with +5ml duftbluten. As add on."
What i got: some decants which mohit khatri claims to be superior. He has asked me to drop him an email to so that he can send me decants that i had actually paid for. Till now i have not received any update from him. I have already sent him a few reminders regarding the same

2nd transaction ordered on 5-apr-2018
What i ordered: killer oud by paris corner (Dubai) eau de parfum for men 100ml retail pack
What i got: nothing delivered yet or no notification on delivery date.

Mohit does not respond to emails, whatsapp or calls. Very poor customer focus. Even if he has shutdown his business, he should have the courtesy to notify and refund money he has collected from customers.
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Apr 23, 2018
Complaint marked as Resolved 
The parcel was shipped out on 21st, the same night the complaint was made. Received it today afternoon. I still have not received the decants from the 1st order I made. However, I am happy that my losses are minimised. Will never buy from Mohit Khatri again however good the reviews are of his products simply because of the lack of transparency in his dealings. Thank you for your support; Regards, Tony
Projekt Perfumery India customer support has been notified about the posted complaint.
Complaint comments 

Comments

########### BUYERS BEWARE ###############

This fake guy Mohit is cheating customers with his fake perfumes and website. He should be put in JAIL. I'm making a case against him and will soon serve him a legal notice.

He's only selling the original perfumes from his store and to other perfume retailers. But online, he's selling one batch of perfumes in diluted form and other batches mixed with artificial oils or ITTAR. This can lead to very bad health effects on skin and lungs!
Last but not the least, he will always ship your order without some item or the other. Then he keeps ignoring your calls and whatsapp msgs for months until you give up calling altogether!

MC, I will get you arrested soon. BKL Mohit, it's time we close your shady operations.

########### BUYERS BEWARE ###############

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    Projekt Perfumery India Phone
    +91 90 9988 1082
    +91 84 8889 9048
    Projekt Perfumery India Address
    Shyamal Cross Road, Ahmedabad, Gujarat, India - 380051
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