Projekt Perfumery India — product not dispatched

Address:

797112

My order no. Is[protected] for a bottle of clinique happy. I bought it on the 6th of october and it said on the site that it would take 10 days for the product to be shipped. However it's already the 21 st of october and i haven't received a mail or text confirming my dispatch. I've sent multiple emails but none have been replied. Tried calling the number provided but the guy won't respond. Kindly help. Thank you