Projekt Perfumery India — product not received

Address:

Flat No 1304 , Aspen -D tower , Omaxe spa,Sector 78 , Tegaon Road, 121001

Prepaid order number #12855 hasn't been shipped even after 6 days, (Order was placed on 12 sep 2019), project perfumery india has really disappointed me this time, firstly there is no specified way to contact and talk to your representatives, secondly no tracking information given on the website, thirdly no whatsapp response, that's the worst kind of service i have ever seen. Although i know there might be some issues but you run the website you should know how to defend and act.