Personal — irctc ticket not booked refund issue

Address:	712246
Website:	irctc

I had booked tatkal tickets from irctc & payment gateway was zaakpay, due to some technical issue ticket was not booked. Payment was settled so my account was debited but few days later i check on my irctc account on refund status it was showing as refund has been made on 07-jan-18. I want my fund back to my account asap...

Irctc refunded view

Transaction id: [protected] train no./name: 18450/b nath dham exp date of booking: 02-jan-2018
Date of journey: 03-jan-2018 date of boarding: 03-jan-2018 date of arrival: 04-jan-2018
From: patna jn (Pnbe) to: puri (Puri) boarding at: patna jn (Pnbe)
Resv upto: puri (Puri) quota: tatkal (Tq) class: sleeper class (Sl)
Payment status: payment settled bank name: zaakpay pg reservation status: not booked
Transaction amount:1140.0 no. Of adults: 2 no. Of children: 0
Ticket type:e-ticket