Peter England — return and refund

Address:

Meena colony near riddhi siddhi garden, sawai madhopur, Rajasthan, p.n. 21, Sawai Madhopur, Rajasthan, 322001

I made some purchases from the showroom of peter england sawai madhopur on 6/11/2019. While i was shopping, your salesmen told me about the offer. The offer was that a trolley bag would be given free on purchases over 13000inr. After that i asked your salesmen three to four times whether the bag they are giving me is of full size? Every time in my reply he assured me that yes this bag is of full size. I also repeatedly asked him the size of the trolley bag but he did not reply to me. He said, sir, this bag is of full size only. Then i asked him to show me the bag. But all the salesmen present there told me that sir, you should go shopping now, the bag is not available with us, we will provide you tomorrow. When i reached there the next day, i was given a very small trolley bag which i was surprised to see. Due to this incident i was at a loss, in response to which i want a solution from you as soon as possible. Either you do some settlement of it otherwise please give me back my refund instead of all clothes. Although your sales i mistakenly called me sorry many times but that could not make up for my loss. Please see my problem once.