PGVCL — Customer complaint for poor service

Address:

Plot no. 382, Golden city, LS No. 88/1, village Meghapar Borchi; Taluka Anjar; Disct. Kutch 370110

Today (Dt.18.06.2021) there was light gone in the night at around 1.00 am.. i have two numbers of PGVCL area service provider : +91-[protected] & +91-[protected]
in both the numbers i have called from 1.15 a.m. to 2.15 a.m. continuously but messages comes like line is busy. (i have all phone call records and screenshot, pl see the attachment)

we are not fool people, we knows that they have put their phone aside and don't want to give the response.

As a genuine person, i would like to make a point here that if you want than you can goggle also and you can see that there are many peoples feedback for the same from so many time and the rating was also about 1.9 (Very worst pl find the attached screenshot of public rating and the comments).

so kindly look into this matter as you are promising for the 24*7 assistance but in actual you are failing on this promises.

A very worst service, so kindly take some positive action for the same.