Philips India — compliant #gur[protected] is still pending for led tv

Address:Faridabad, Haryana, 121008

I have compliant ed regarding led tv was not working which is still in warranty period. The service engineer came (13 nov) and said the on-off circuit is not working, the ordered will come in 10-12 days and fix the same. But know 3 weeks gone the part hasn't come and said it will take another 3 weeks (After 15 dec). This is the only entertainment source for my family and you take 1 1/2 month to repair my led and it is also not guarantee?? I request you either repair my led or replace it urgently.
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May i ask when it will be completed???

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