Philips India — Damaged picture tube-Complaint Number:[protected]

Address:

Sujatha H.No. 2-4-120/11, South Swaroop Nagar, Near Vijaya Diagnostic Center, Uppal, Hyderabad Telangana – 500039. Cell no. 9705776732 & 91778822

Dear Sir

with reference to Complaint Number:[protected] till now problem not resolved
kindly replace the TV immediately without further dealy or else we will complaint in consumer court

Please find the attached TV Picture clarity images

your tachnicition come on 18/02/22 evening, TV restarts and go away but not resolved problem

Regards,
Markandeya
cell no. [protected]

From: Markandeya B [mailto:[protected]@gmail.com]
Sent: Friday, February 18, 2022 1:07 PM
To: Customercare India
Subject: Damaged picture tube

Caution: This e-mail originated from outside of Philips, be careful for phishing.

To

Warranty Manager

Philips India,

Dear Sir/Mam,

Sub: Damaged picture tube.

I have purchased Philips 7600 Series 50 inch LED smart TV on Flipkart on 17th of October 2021. The installation has been duly carried out on 21st October 2021. The picture tube and the picture clarity have been performing poorly creating lot of snag increasingly. Kindly address this issue as the TV is still covered under warranty period and the damage is not caused by any external factors. Kindly note the below details for further reference.and TAX invoice copy as enclosed

IMEI/Serial No.DX1A[protected].

Flipkart order id: OD[protected]

Tax Invoice no. FAC5DK[protected] Dt. 17/10/21

Hoping for a favorable resolution.

Regards,

Sujatha