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[Resolved]  Philips India — ear bluetooth earphone with mic shb5950wt

This is to inform you that, i, ankit srivastava from lucknow, u. P. Had purchased philips white & rose gold-toned in ear bluetooth earphone with mic shb5950wt from myntra. But after sometime i felt that some heating issues were there and it also stopped working after that. I took it to your service centre i. E. Acacia electronic care in indra nagar, lucknow on[protected] for repair purpose. They had taken it and told me that some processes are going on in philips, so it may take some time. Month after month i went there and got the same answer repeatedly. When i got fed up with their approach, then i asked them to gave me their senior's number. His name is vikram but he never took up my call to give any kind of answer regarding this issue. After 7 months of continuous frustration, i am mailing you to get it sorted as soon as possible.
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Complaint marked as Resolved Jun 18, 2019
Got the replacement after a year's running around

Complaint Status


[Apr 02, 2019] Philips India customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: ShareTweet

Comments

From last 2 weeks i am trying to reach out to Philips customer care but call remains on hold and does not answered by any one, Kindly send someone to visit the TV which is baught on oct 2015, it stopped working all of sudden.

kusum bahuguna's reply, Apr 13, 2019
Kindly see if Philips Customer Care can visit my place and fix the TV.

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