Philips India — Induction Cooktop Black, pathetic Service by Philips | |
I have purchased Philips Viva Collection HD4928/01 2100-Watt Induction Cooktop, from amazon on 14-june 2020 and its wire got malted on 30th june 2020. I contacted to amazon they told me please contact Service Center then I contacted Philips Service Center atleast 15 times. Every times they told sie wait for 24 hours you will get call etc etc... Again I contacted Amazon and this time Amazon told we are not responsible for that, we will only help if you provide Service Denial Certificate from philips, but Philips Customer Service told sir we cant provide that. So, my question is as a customer Its my fault that I purchased the product? Please dont make customer fool please. I request you please look into the matter and Solve my issue. Was this information helpful? | |
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