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[Resolved]  Philips India — led service issue

I have raised the service request number [protected] with philips on 12-may for my led, by calling from my mobile number [protected]. This has not been attended yet, and today is 10/june. I have made 3 reminder calls already, but no action has been taken. At home, i have highlighted the same issue on social site to resolve the issue, but no one bother, i would like to escalate this issue for quick resolution.
led service issue
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Complaint marked as Resolved Jun 17, 2020
no one visited yet to repair led. only i have received a mail where they ask me to provide product details. which i have send. Please do the needful.

Complaint Status


[Jun 10, 2020] Philips India customer support has been notified about the posted complaint.
Updated by dedevan76 Jun 17, 2020 not yet resolved

Updated by dedevan76 Jun 17, 2020 i don't know what kind of resolution mentioned here

Updated by dedevan76 Jun 22, 2020 no 1 ### comapny
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    Philips India
    Customer Care Service
    Customer satisfaction rating
    29%
    Complaints
    1420
    Pending
    0
    Resolved
    405
    Philips India Phone
    +91 22 6691 2000 [Mumbai]
    +91 80 4189 0000 [Bengaluru]
    +91 44 6650 1000 [Chennai]
    Philips India Address
    9th Floor, DLF 9-B, DLF Cyber City, Sector 25, DLF Phase – 3, Gurgaon, Haryana, India - 122002
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