Philips India — led tv | |||||
Its Regarding complaint number through Philips customer care. Complaint number = BHO[protected] Date = 04/01/2018 Complaient was regarding Led dim issue from one of the corner, Although TV was working fine but its just about little dim light due to one of the led got out of order. We delivered TV to their authorised service center ( address mentioend in about column for dealer name and address ) They charged 4 thousance rs to change whole LED strip, but within one and half month again it started giving same issue. So they repaired it again, Then again in 15 days it started giving same issue with some other issues as well like this time no picture was coming. They took again 4th time for repair, this time they repaired and said TV panel is gone. TV panel was fine before, due to multiple repair and technician mistakes it got damaged. Now they are keeping my TV and not responding anything. They started by passing this thing by saying like it was initially worked for more than one month so our job was done. From January till today still my TV is with them and they are keep delaying it and not repairing it. Either they have to return my whole amount with same TV condition like before as TV panel was fine before, or They should repair it completely and give it to me. Still my TV is with them and look like they simply dump it in their service cernter corner. Was this information helpful? | |||||
Philips India customer support has been notified about the posted complaint. | |||||
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