Philips India — led tv complaint

Address:

Chennai, Tamil Nadu, 600024

I have bought Philips LED Tv in the month of April 2017, it was nice working for 8 months after that when we switch on the TV its showing only white patches and sound is normal i have contacted the customer care they have resolved the issue and it was working for 15 days again it had same problem and again i have contacted your customer care and they said they will take to service center to see what issue is, and we have waited for 3 months for solving the issues and they said main panel is gone we have to replace a new LED TV. They have replaced with the new LED TV on March 3rd to my home, within half an hour that TV screen became black and no sound also and technician came and said there will be a problem inside the panel we will take and resolve it and till now there is no proper response from your end and within 2 months the warranty is going to get over, and more over i was paying my TV due amount till now which i don't use it till now.

I want to raise this complaint very seriously as there is no proper response for the customers and your technicians are not giving positive answers.

As they said they will replace the new TV within 15 days, its been month till now there is no replacement happened from your side

I am going to file a case on consumer court and i need the refund amount on the EMI which i paid without TV (Total amount is 8800)

Kindly find the dealers and their names below

JENTECH SERVICES
NO 2/33, SAKTHI NAGAR MAIN ROAD ARUMBAKKAM CHENNAI 106
CONTACH PERSON NAME CHARLES - [protected]/+[protected]

Service person contact details who will always give false information to the customers

SUBRAMANIAN - [protected]
SATHYA NARAYANAN - [protected]

Please note - I dont need your product here after i just need the entire amount and my EMI amount of 8800/-

Very very worst company i had seen in my life, i will not recommend your products to any of my relatives or friends

I will not contact you here after i dont need to get calls from your side i just need refund for both (NEW TV AMOUNT & EMI AMOUNT)

Kindly provide me the refund cheque in the below mentioned name, as i need refund for both (TV and my EMI) No compromise on this
A. MADHAN KUMAR