Philips India — Philips 2.1 channel speakers

Hi have purchased philps 2.1 chaneel speakers on 9th feb 2021
in reliance digital store and with in tow months it stoped working and iam calling and sending email to philips customer care no from 24th May 2021 and they have provied JOB NO[protected] and till now no one has come to service heanc i request you to please look in the matter and solve my issue if possible please exchange the product and provied new.

thanks and regards,
pankaj singh
[protected]