Philips India — philips lcd warranty not honoured

Address:

Thane, Maharashtra, 400608

I have purchased philips lcd tv model no - 50pfl3950 on 8th aug 2016 from kohinoor televideo pvt ltd, ghodbunder road, thane showroom with the warranty of 3 years from your organisation.

Now my lcd has developed some issue and for the service on the said product your call centre and the technicians are asking for money. They are also denying the fact that such warranty is provided by the company.

I have spoken to your call centre telephone no.[protected]Ref no - mum[protected] with zafar & rakesh timali - supervisor and from the technicians - nandkishor - centre manager and indramani prajapati. They tried proving me wrong mentioning that no such warranty cover is given by philips, whereas i told them i have it in writing from philips india.

Your other toll free number [protected] mentioned on the warranty card is not working.

Kindly look into the matter and resolve the issue on priority.

Regards

Anand sarode - [protected]