Philips India — Philips tv repair/ replacement not resolved within warranty

Customer Complain No[protected]
Sent no of mails and talked customer care personnel several times. Finally called Manager Customer care ( Mob no provided by them more than ten times) but not responded. Not even responded a concrete response by mail other than a formal customary system response. On 18.11.2021 I was told that a full replacement have approved on 28.10.2021. On 24.11.2021, I again communicated that the replacement have not released yet from wire House. Disappointed with the committed services within warranty period. Submitting for resolving the issue at earliest with a proper response to my email.