Address: | Thane, Maharashtra, 401305 | Website: | PHILIPS LED TV |
Hi,
This is to inform you that i am very much surprised with the after sales service of you estimated brand.
While buying the led tv.. I got 5 years warranty (Offer was going on)
Now i am facing issue in my display.. I called customer care regarding my problem..
My issues are as below..
1. Your executive came and switched on the led.. And directly said display is not working
2. He told me that for fitting a new display it takes 1 -1.5 months (Which is quite surprising)
3. He charged us 590 (Including gst) for just coming and looking at the tv.
4. So this much be the cheapest way to earn money just keep visiting customer and charge them heftly without doing anything
5. Dont you have some quick solution, if i am paying you something i expect service and at least some service in return..
6. And if the led comes till 1-1.5 month what will we do until then.. Just be without it
Mentioning above points.. I also would like to know why there are no service centre where i can take my led..??
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