Philips India — regarding product defect & service | |||
I have bought a home theatre on 28/05/2018 within 10 days the home theatre is not working. The product was defeated one i lost the belief of philips product. After that i have informed the customer care on 26/6/2018 they were quite helpful but they told they will come to home and repair the product but no one came to my place i was forced to go to one of there store it is quite far from my place. From there they have collected the product. But still i didn’t get my product repaired when ever am trying to call them they’re telling it will take some time they will call me back itseems. After 10day from my complaint date still the product is not ready this is how the philips service. I hope you will take immediate action about this issue. Thank you Was this information helpful? | |||
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Philips India customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Complaint number COC[protected] relating to faulty television set . they told will replace tv. this happened before the start of world cup. now world cup is almost over as well. more than 1 and half months still awaiting foe replacement. pathetic service. in amother two days time moving to consumer court.
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