Philips India — replacement of failed product

Address:500089
Website:www.lighting.philips.co.in/support/connect/contact-us

I have brought philips stellar tube lights online, from paytm ecommerce website (Around 4 months back).
Now i am facing issue with four tube lights and want to replace it under it warranty in hyderabad, telangana.

I have raise complaint with customer care complaint number phl[protected] on 16 aug 2017

When i called the customer case they lift the hands saying they don't have any status.

None of their representative are responding when i call them, i think every one are busy except me. Even the government office are far better than your service representatives.

We can find modi appointment than these fellows.

Kindly look in to the matter with point of view product sale, reliability and durability and resolve my problem as soon as possible.
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Philips India customer support has been notified about the posted complaint.
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The steam iron is not switching on. Not getting any response inspite of repeated Msg to 56363. Please let me know Philips authorised service personnel details to enable me to contact them.
Respected authorities,
This is totally unexceptable that a trimmer of philips become dead after using 5minutes on the same day of purchase. It is my humble request to pay attention towards my problem and issue my money back otherwise i have to take strict action against it. I am here by attaching my purchase bill.

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