Philips India — tv

Address:

New Delhi, Delhi, 110085

Diear team,

I sharvesh kumar using an ultra slim t. V. Model no-21pt3626/v7, i'm facing the problem that is factory mode open in our tv from last six months. Many time i requested to your customer care for repairing the tv with remote, because my remote is not working. But every time they was canceled my request and not a single engineer visit my address for resolve the problem. I also agree to pay the charge of your service but nobody's responce on this matters. Your engineer visite my address two time in this monyh but he is not able to resolve the issue. Kindly suggest what can i do??

I requested you to kindly resolve the service issue with remote as soon as possible.

Regards
Sharvesh kumar