Phoenix Trust Fy 14-7 Scheme C — abn amro rbs credit card no. [protected]

Sir i made neft for rs.3500/- on 17.03.2018 for one time settlement of abn amro rbs credit card in favor of "phoenix trust fy 14-7 scheme c" (Beneficiary a/c no.[protected], bank name kotak mahindra bank ltd, kalina)
One mr. Pradeep[protected] called me & ask me to pay 3500/- for settlement after that we will send noc to your email id, but not yet received any noc kindly