Phone Pe — Recharge failed but no amount refunded, it has been more than one month

Address:New Delhi, Delhi, 110044
Website:phone pe

I have done a recharge of 303 on my jio number [protected] on 7th april, which got fail. Since then i am requesting for refund but every time i made a complain they say wait for 3 days, 4 days, 8 days etc. And after more than one month they are saying that please contact to your bank, we are not able to transfer your money. Is it their service? It is really disgusting please help to sort out this matter. Transaction id is... Nx[protected]
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Jun 05, 2017
Tafazzul's response
Mo.no upi [protected]
Email id [protected]@gmail.com
Complaint comments 

Comments

Sir 15/05/2017 failed my transection 110 rupees todey 27/05/2017 but my money is not return through phone pe app i can contact them and complain but they not give full response they said 8-9 day your money refunded in your account but not returned please help me to refund the money my contactnumber [protected].

Thank you

Last 22 days transaction success but not receive by receiver's.my mail complain answer given by Phone Pe but not solution.really this is irisponcebility by Phone pe and never trust by Phone pe.
Last 22 days transaction success but not receive by receiver's.my mail complain answer given by Phone Pe but not solution.really this is irisponcebility by Phone pe and never trust by Phone pe.
my mobile no [protected] is amount transfer rs 5000 but amount is deduction but not user so i have lost in rs 5000 . and i will informed in more time but not in use so i will meet in a consumer court.

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    A 25, Mohan Cooperative Industrial Area, South Delhi, New Delhi, Delhi, India - 110044
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