PhonePe — amount debited but not credited to another account

Address:

East Godavari, Andhra Pradesh, 533450

Dear Sir/ Madam

Phone Pe Mobile no : [protected]

Name : Grandhi Datta

I am Using the Phone pe app I will do the so many transactions in Phone pe app but app service is very good but I facing one problem since 10 days but problem is not rectified to your side I will do the one transaction on 04.02.2019 amount Rs.500/- through phone pe app Payment to P.Siva Bhaskara Ramarao, UTR No.[protected].transaction id is P1902041104572572900500.Error message is showing “ Transaction failed. If amount debited, the bank will refund it to your account in 1 Working day but today date is 15.02.2019” I have attached the Phone pe screen shot also so please check and credited amount to this no.[protected] so please do the needful as soon as possible.

Thanking you

Your’s faithfully

Grandhi datta

Mobile No. +91 [protected]