PhonePe — amount debited but not credited to recipient

Mr. Sailesh tiwari send 500rs via phonepe through upi transaction to mr. Avnish pandey, amount debited from sender's account but not yet received by recipient account. Transaction id -=p1811202328284403773434, 20/11/2018 at 11:28 pm. Its now 6 days amount is not yet received by either sender or receiver.
So please kindly refund our money.
Thanks
Mr. Sailesh tiwari
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My mobile number is [protected], by mistaken my friend deactivate the wallet account. Please tell me the procedure to re activate the wallet account.
Thanks
Sourav Mondal
Warehouse Admin
West Bengal, India

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