PhonePe — amount not credited even after 25 days

Address:560034
Website:www.phonepe.com

I transferred rs 10000 on 30/10/17 through phonepe mobile application from one of the hdfc bank to another beneficiary account. Transaction was failed on 2/11/17, even after 25 days they have not credited refund to my account. I called phonepe customer support many times but they are not taking seriously. They are just raising issue and giving 7 days to resolve it. After 7 days they are again escalating issue and giving 7days. Ultimately no resolution.
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Nov 29, 2017
Manuprasad K K's response
Then reply of phone pe executive not replied properly, i have return my money today
Complaint comments 

Comments

Dear Customer,

I request you to share your complete issue, transaction details, customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
3 days are over, but bill procedure not completed, bsnl executive call regularly and talk about bill payment

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