PhonePe — Amount was deducted but not received to receiver and not credited back to my account where's my money

Address:

Adul bu taluka paithan dist AURANGABAD

I have done quite a few transactions through phonepe and it has worked flawlessly most of the times, even on occasions when txns failed, the money was immediately refunded or never got deducted.
So I was totally surprised today when 2 of my phonepe wallet to bank txn showed as successful in the app but amount was never credited to bank account nor was it refunded back to wallet
Usually once phonepe txn status reflected green(successful) I never actually bothered to check the destination account and cross verify that the amount actually did get credited but today’s incident made me cross verify all my prior phonepe txns.
The interesting observation was that only for this 2 txns I do not see a UTR No. even though txn is successful.
I am planning to talk to them tomorrow but just wanted to know anyone else had seen something like this before

Ac.[protected]
Sai FRUIT COMPANY

Amount was deducted but not received to reciver and not credited back to my account wherei is my money please give me back my money immediately