PhonePe — duplicate transaction issue | |||||
I was buying medicine in apollo pharmacy at ramapuram chennai 600089 on 28th feb and the 1st transaction amount was not billing but the amount debited from my account, the apollo guys was saying the amount will be refunded to my account, so i was repaying the bill and it was succeeding. The first transaction amount not credited to my account and i called to phone customer service and approached apollo pharmacy, but i have not received the amount till date. Was this information helpful? | |||||
|
PhonePe customer support has been notified about the posted complaint. Mar 26, 2018 Ankit Khatana's response Amount not credited to the reciever | |||||
 3 Comments | |||||
Comments
Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number APOLD-01 in your mail to enable us to address your concern on priority.
On Saturday October 3, 2020, I added a certain amount to be paid to doctor but some duplicate transaction error is coming up and asking me to wait 24 hours, receiving same message since Saturday now 48 hours have passed but they are not able to provide any solution other than asking me to wait for some time but they do not know what do they mean by some time...very pathetic service.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
7%
Complaints
3467
Pending
0
Resolved
258
View all 3467 PhonePe reviews & complaints
+91 12 4678 9345
A 25, Mohan Cooperative Industrial Area, South Delhi, New Delhi, Delhi, India - 110044
View all PhonePe contact information
Which is pending through your technical issues
Transaction id-
P1803231527512274558409
Ticket id :9716922