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PhonePe — fraudulent transaction using phonepe account

There's a fraudulent transaction took place from phone number [protected] for an amount of 7000 rs today using phonepe account. I did call up phonepe customer care requesting to identify the number and help refund the amount, however, i didn't get any resolution on this issue. I am lodging this complaint so that others don't go through similar fraudulent transaction with [protected] and how can this number be traced as well.

Complaint Status

[Jun 02, 2019] PhonePe customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: ShareTweet


03.06.19 I pay the current bill on phonepe RS.3715. but transaction is pending I asked for them they not giving reasons correctly and they want 24 hours Time. And today 04.06.19 no message came from them and transactions is also pending
Please help me

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    PhonePe Phone
    +91 12 4678 9345
    PhonePe Address
    A 25, Mohan Cooperative Industrial Area, South Delhi, New Delhi, Delhi, India - 110044