PhonePe — I make recharge of rs 299 on my airtel no [protected] but offer is still not applied my money cuts from my ac

Hii I'm preeti Verma. My phonpe no is [protected]
I make recharge yesterday through phonepe as I tryst on phonpe but I don't know what's happened wrong my money got deducted from my account but the plan of Rs 299 is not applied on my no and still that plan is not activate I talked to Airtel customer care they told me there is no recharge of Rs 299 done yesterday.. But my money already cuts from my account... I want my money back of Amount 299 .. Earlier I also faced same issue while recharge through phonpe on that time I used to recharge only rs 48 but now Amount 299 is bigger for me I'm coming from very poor background I have no more money for recharge..My online studies are affected I'm suffering I talk I tried but no where I got help hope you understand