PhonePe — money debited from my account but not credited in receiver's account

PhonePe — money debited from my account but not credited in receiver's account

K Keertikumar from Bengaluru, Karnataka

On 30th july i trasfered 20000 to a contact from phonepe. Amount has been deducted from my account but still the receiver has not credited the money. Bank is saying that the money is credited but the bank statement says still money not credited so please solve the issue and refund my money its urgent. Transaction id:p1907301355251540916780 Utr no.[protected] Was this information helpful? No (0) Yes (0)
PhonePe customer support has been notified about the posted complaint. Sep 08, 2019 Updated by Keertikumar Phonepe is saying me to go to my bank branch and raise a complaint of charge back but bank says the transaction is succesful so we cant do anything you contact phonepe. Both are not taking responsibility so where the customer should go.
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