PhonePe — Money Transfer Refund

I did an upi phone pay transfer of INR 6500 to a merchant named sab paisa. Money has been debited from my account but has not reached the merchant. The transfer was done on 18 JUNE 2022.Merchant is saying that Our team reviewed the matter of deposit, contacted your payment provider, and they confirmed that the transaction failed, as the funds never reached to us. I mailed the bank now and Icici bank is mailing me that transfer was successful. RRN number of transaction is[protected].UTR number is[protected] and transaction id is T2206181831357096341045.Merchant mailed that matter has been checked completely as you already sent this screenshot before and our team came to the conclusion that funds never reach us.