PhonePe — My money in wallet is not refunded

Address:

At Navadra, Ta Veraval

My account was blocked. When I was trying to block my wallet. And there are 8007rs in wallet then I spoke to customer service then he said that we will reactivate your account than after some day I have been waited but that not solved and then service representative said your wallet is not blocked but account was blocked by yourself and it can't be reactivate, whenever we will have this function we will do for you in future. Indirectly nothing can be happen then I call them again and for talk to the senior exucative and he said you would to see your account may be refunded I said no it's not refunded etc. And the query is continuing... Please someone help me
Sincerely a poor person Anirudhsinh Dodiya