PhonePe — my money is stuck

I wanted my money to be transferred from
My older account to the newer account, since the older account got disabled. I registered a complaint on phone pe for the same. I was asked for a few details. After providing them, i was being told the transfer would happen within 2 days, but since then it has gone on hold for an indefinite time. I have been calling them for a month evry now n then. And they haven't done anything. The app is a fraud!
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PhonePe customer support has been notified about the posted complaint.
Jun 02, 2018
Updated by shunay
In view of the complaint i had registered earlier with the forum,
The phone pe team replied to me, saying the issue has been resolved which is actually not done.
For as many times as i have contacted them on customer care, they reply me with the same and end up my query.
Nothing has been done so far for over a month almost now!
I don't know if the process is really on hold or are they fooling the customers.
Jun 08, 2018
Updated by shunay
I am getting replies from phone pay . And as usual all they are writing to me is -"Wallet transfer procedure" on hold !
And let me get the forum informed, that this hold has sustained for over 2 months now!
Such maintenance ?
This much of time?
I don't think I will ever get my money back this way.
Complaint comments 

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Dear sir mere bank sai 2000 money deduct ho gai hi lekin reciver ko nahi mile

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