[Resolved]  PhonePe — payment debited from account but not credited to max life insurance

Address:Arundalpetpet,guntur, Guntur, Andhra Pradesh, 522004

Made a payment of rs.12270.68 to max life insurance policy no.[protected] through phonepe on[protected]. It has been showing successful under transaction id - n1909161748082323864499, but it is not reflecting in the max account against my policy and i am not able to get premium payment receipt. Due date of payment to max life insurance is[protected]. Since, already elapsed 10 days time, it is requested to send proof of my payment immediately.
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Aug 6, 2021
Complaint marked as Resolved 
PhonePe customer support has been notified about the posted complaint.
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Dear Premlal,
We apologise for the inconvenience you had to face. We request you to DM/inbox us your policy number, and we shall get in touch with you to resolve this at the earliest.
Regards,
Team Max Life Insurance

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