PhonePe — phonepe transaction

Address:A/e-496 Housing Board Colony, Dhar, Madhya Pradesh, 454775

My phone pe wallet balance on 28/09/2019 is 447rs but i order a a backcover from amazon and flipkart and i have chosen a payment through phone pe wallet the amount shows on phone wallet 0rs and in phone pe transiction summary the order which i placed shows failed and from my wallet the amount is deducted so how would i know where my money has gone?
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