PhonePe — phonepe transaction status is showing successful but the beneficiary did not receive any payment

At first the transaction was showing pending status for 2 days and then the status changed to successful. Either way, the beneficiary did not receive the amount. The phonepe customer care is not being helpful at all.
Transaction no. Is p2005181210313767034008
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Any desk के माध्यम से कनेक्ट कर fraud कर खाते से पेमेंट ट्रान्सफर कर लिया हैं
account holder - [protected]
sbi lateri isfc code sbin0030079
mob no [protected]

Abhay Ramakant Sharma's reply, May 24, 2020
account holder chanchal panthi

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