PhonePe — phonepe wallet frozen

Address:Faridabad, Haryana, 121002

I am unable to withdraw money from wallet it says offline kyc not available. As per phonepe, they don't have offline kyc available currently it makes my money stuck in the wallet.

Amount is in 4 figures and i cannot withdraw any money.
It's been more than 4 days and i am stuck.

Kindly look in to it or let me know the way file complaint with omdudsman.
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Comments

Its about the phone pay service. Paype cheat to customets in refund case. Always deduct cashback amount from total amount. When you asked for total amount they told its our policy. They cheated and abuse by agents when asking the question about this redeculous policy.

Suggest to no one use this app.
A number -[protected] ... Call me to receive cash back of rs- 2599via phonepe they requsting to pay money n they tild that i recieved cash back u want to get thn pay... I safe my self from this type of call n fake cash back offers .
Dear phonepe,
I request that please solve this type of fraud calls. Thnk uu

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