[Resolved]  PhonePe — Recharge not received and fraudulent recharge system

My name is Rajendra M. Bagayat, residing at Wathargaon, Tal. Koregaon, Dist. Satara, Maharashtra. Pin-415524. I made 3 recharges to my mobile number [protected] using Phonepe App through account with [protected] on 05.03.2021 at 9:31am, 9:34am and 9:37am of Rs. 199/-, Rs. 199/- and Rs. 149/- respectively and the respective amounts are also debited from my bank account as usual but I have not received any such benefits of recharges as promised and written in the App yet. Whenever I tried to contact with the Phonepe support they just message to wait saying the request is under process. Due to this I am out of Rs.547/- and no recharge.

Therefore, I request before you to help me get my money back from Phonepe and also a compensation for the fraudulent acts of the Phonepe Company and the troubles and embarrassments I had to face due to not having any recharge on my phone.
+5 photos
Was this information helpful?
No (0)
Yes (0)
Mar 11, 2021
Complaint marked as Resolved 
Refunded amounts
PhonePe customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PhonePe
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    3467
    Pending
    0
    Resolved
    258
    PhonePe Phone
    +91 12 4678 9345
    PhonePe Address
    A 25, Mohan Cooperative Industrial Area, South Delhi, New Delhi, Delhi, India - 110044
    View all PhonePe contact information