PhonePe — regarding the loss of my 10000 rupees via phonepe transaction (where the 10000 rupees debited in my account and not credited in my beneficiary account

Address:	Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh, 524121
Website:	phonepe

Sir/mam,
I have done the payment of rupees 10000 on UPI payments platform phonepe the transaction status is failure but the money has been debited in my sbi account and didn't credited in my beneficiary citi bank account. please help me regarding this i have contacted my sbi home branch they are telling that the money has been debited in you account and didn't credited to my account it seems and if i contact to beneficiary bank they are telling that we didn't receive any amount like 10000 to that account it seems and there is no any holdings of 10000 rupees on citi bank in beneficiary account it seems. I have contacted the phonepe too they are telling that we didn't hold any money of 10000 rupees and i have contacted the UPI payments mumbai via mail they are telling that the money has been credited to beneficiary bank it seems I have provide below all the snapshots with proof what they have given. If everything is okay where does that my money goes please help me regarding this issue.

debited account:
Name: kakumani sai ganesh
acc no: [protected]
bank: SBI
ifsc code: SBIN0021167

benificiary account:
Name: D sunil kumar
acc no: [protected]
bank: CITI bank
ifsc code: CITI0000006

thanks,
kakumani saiganesh.